Coronavirus: Our protective measures

Data Protection Statement

Use of this website is possible without providing personal data. (Data is categorized as personal when it can be attributed uniquely to a specific individual.)

Different regulations apply to the use of individual services on our website. Your person data (e.g. name, email) is processed by us solely in accordance with the current data protection regulations. The protection of your personal data is of special concern to us!

More details concerning the data that we process and use and how we do this can be found in the sections below. If you wish, you can also change your Privacy settings on our website at a later date.

Cookies

Our website uses so-called cookies. These are small text files that the browser stores on your device.

Technically necessary cookies are used to ensure the functionality and security of the website.

Provided that you have given your consent, we also use non-essential cookies for statistical and analysis purposes. These help us to evaluate the online behavior of our visitors and thus to continuously improve our information offering.

Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us.

Privacy settings

Access data/web server log files

Our website is hosted by the provider Internex GmbH, Alserbachstraße 30, 1090 Vienna, Austria. It collects data on website access each time that this occurs (i.e. web server log files). The access data captured are as follows: your IP address, the address of the web page accessed (URL) and the date and time of access.

Internex uses the protocol data solely for statistical assessments of the purpose of the operation, for security, and for optimization of the service offered. However, the provider reserves the right to review the protocol data subsequently if there are specific indications that give rise to a justified suspicion of unlawful use.

Google Tag Manager

On this website, we use the Google Tag Manager – a tag management system provided by Google Inc., 1600 Amphi­theatre Parkway, Mountain View, CA 94043, United States (hereafter referred to as “Google”).

With Google Tag Manager, website tags for analyzing user behavior can be managed centrally via a user interface and forwarded to the statistics/analysis tools we use (Google Analytics, Meta Pixel).

Provided that you have given your consent to our use of the Google Tag Manager, the statistics/analytics tools (which also require your consent; more information at Google Analytics, Meta-Pixel) can also collect, store and analyze data about user behavior.

The Google Tag Manager itself does not set any cookies or store any data, and does not have access to it. If you have given your consent to the use of the Google Tag Manager, a connection to the Google servers is established, whereby your IP address, among other things, is transmitted.

Google processes data in the United States, among other places. Please note that personal data is subject to a lower level of protection in the United States than within the EU.

Privacy settings

Google Analytics

Provided that you have given your consent, we use Google Analytics – a web analysis service offered by Google Inc, 1600 Amphi­theatre Parkway, Mountain View, CA 94043, United States (hereinafter “Google”) – on this website.

Google Analytics uses so-called “cookies” – text files that are stored on your computer and that enable an analysis of your usage of the website. The information generated by the cookie about your use of this website (such as your IP address, device and browser, time, place and duration of your visit to the website, pages visited on the website) is generally transferred to a Google server in the United States and stored there.

However, since IP anonymization is active on our website, Google will first truncate your IP address (by deleting the last 8 bits of an IPv4 address or the last 64 bits of an IPv6 address) within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there.

Please note that personal data is subject to a lower level of protection in the United States than within the EU.

On our behalf, Google uses this information for the purposes of evaluating use of the website, in order to collate reports on web activities for the website operators, and to provide additional services connected with the use of the website and the Internet.

The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data.

The data is retained by Google for 38 months and then automatically deleted.

Further information on terms of use and data protection can be found at:
https://www.google.com/analytics/terms/us.html

Privacy settings

Google Maps

Provided that you have given your consent, we use the Google Maps service on this website – made available by Google Inc., 1600 Amphi­theatre Parkway, Mountain View, CA 94043, United States (hereafter referred to as “Google”) – in order to make our location easy to find.

When using Google Maps, Google collects, processes and uses data on how you use Google Maps.

Google processes data in the United States, among other places. Please note that personal data is subject to a lower level of protection in the United States than within the EU.

The usage of Google Maps and the information obtained via Google Maps is undertaken in accordance with Google’s Usage Terms and Conditions
https://policies.google.com/terms?hl=en
as well as the Supplemental Business Terms and Conditions for Google Maps
https://www.google.com/intl/en/help/terms_maps.html.

Privacy settings

YouTube

Provided that you have given your consent, we use the video service of YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA (hereinafter referred to as “YouTube”) – represented by Google Inc., 1600 Amphi­theatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”) – to integrate videos on this website.

On some of our web pages we use plugins provided by YouTube. When you access a page of our website that has such a plugin, it connects to the YouTube servers. In doing so, it tells the YouTube server which of our pages you are visiting.

Google processes data in the United States, among other places. Please note that personal data is subject to a lower level of protection in the United States than within the EU.

If you are logged in to your YouTube or Google user account, YouTube associates this information with your personal user account. If you use the plugin, e.g. when you click on the start button of a video, this information is also associated with your user account.

You can prevent this association by logging out of your YouTube or Google user account and deleting the corresponding cookies of the companies before using our website.

Further information on terms of use and data protection can be found at:
https://www.google.de/intl/en/policies/privacy/

Privacy settings

Meta Pixel

Provided that you have given your consent, we use the Meta Pixel – an analysis tool of the company Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter “Meta”) – on this website.

This allows user behavior to be tracked after you have seen a Facebook or Instagram ad or have been redirected to our website by clicking. It records the effectiveness of the advertisements and evaluates them for statistical and market research purposes. The collected data is anonymous for us as website operator; we can not draw any conclusions about the identity of the user.

Meta stores and processes this data, may associate it with your Facebook or Instagram account, and use it for its own advertising purposes, in accordance with its Privacy Policy: https://www.facebook.com/about/privacy/

As the website operator, we have no influence on this use of data.

Meta processes data in the United States, among other places. Please note that personal data is subject to a lower level of protection in the United States than within the EU.

Privacy settings

IRC

Provided that you have given your consent, we integrate the survey results of our hospital's patients through the company IRC Swiss GmbH, Rainweg 8, 4496 Kilchberg, Switzerland, (hereinafter referred to as “IRC – Institut für Kunden­zufriedenheit”) on this website.

When you access this page of our website that has such a plugin, it connects to the IRC servers. In doing so, it tells the IRC server which of our pages you are visiting.

Further information on privacy can be found at:
https://www.irc-feedback.com/j/privacy

Privacy settings

Zoom Webinar

We provide links on this website to our webinars that will broadcasted via Zoom Webinar. Zoom Webinar is an online conferencing solution provided by Zoom Video Communications, Inc, 55 Almaden Boulevard, Suite 600, San Jose, CA 95113, USA (hereinafter “Zoom”).

To participate in our webinars, you must register on the Zoom platform with your first name, last name (optional) and email address. Registration is free.

By registering on the Zoom platform for one of our webinars, you agree to the processing of your personal data by the Zoom platform.

Zoom processes data in the United States, among other places. Please note that personal data is subject to a lower level of protection in the United States than within the EU.

Further information on terms of use and data protection can be found at:
https://explore.zoom.us/en/event_participant_tou/
https://explore.zoom.us/en/privacy/

If you register for one of our webinars on the Zoom Platform, Zoom will give us access to the personal data you enter (first name, last name, if applicable, and email address) and to your participation in the webinar, if you do so. We use this information in anonymized form to evaluate our webinars.

If you have taken part in a webinar, Zoom will also give us access to the messages or questions you have entered in the chat function. We use this information for any follow-up questions that might not have already been answered.

Online forms

We use the SSL encryption process via HTTPS in accordance with the latest technology in order to guarantee the security of your data following transmission via the internet.

If you contact us using an online form, you consent to the processing of the data that you have entered for the purposes of processing your case. Please do not enter any health-related data into a free text field, as online forms are not intended for the purpose of transmitting health-related data.

We will store your data for six months in the event that you have any follow-up questions. We do not pass on your data without your consent.

Email

If you contact us by email, you consent to the processing of the data that you have entered for the purposes of processing your case. Please do not disclose any health-related data in your message or in an attachment, as email is not intended for the purpose of transmitting health-related data.

We will store your data for six months in the event that you have any follow-up questions. We do not pass on your data without your consent.

Your rights

In principle, you have rights to access, rectification, erasure, restriction of processing, data transferability, withdrawal and objection.

If we process data based on your consent (e.g. online form, email), you may withdraw this consent at any time – with effect for the future – by sending an email to datenschutz@premiqamed.at. Withdrawing your consent does not, however, affect the legality of the data processed up until this point.

Processing of personal data for the purposes of diagnosis and treatment is based on the statutory provisions in Article 9 paragraph 2 (h) GDPR. Please note therefore that, in the event of any requests regarding erasure, restriction, withdrawal or objection in relation to diagnosis and treatment, we are obliged to process the relevant data in part even without your consent based on the statutory provisions stated.

If you believe that the processing of your data violates data protection law or that your rights under the data protection law have otherwise been violated, you may lodge a complaint with the competent government supervisory authority. In Austria, this is the Austrian Data Protection Agency.

You can reach us via the following contact data

PremiQaMed Privatkliniken GmbH – Döbling Private Hospital
Christiane Windsperger, MSc, MLS
Heiligenstädter Straße 55-63
1190 Vienna
Austria
T: +43 1 360 66-5511
E: privatklinik@pkd.at

Our Data Protection Officer

PremiaFIT GmbH
Mag. (Univ. of Appl. Sciences) Ingo Mayr, MSc, BSc
Heiligenstädter Straße 46-48
1190 Vienna
Austria
T: +43 720 333 100 840
E: datenschutz@premiqamed.at

Heiligenstädter Straße 55-63, 1190 Vienna Icon Standort